Refund Policy

1. Donations

All donations made to The Brooks & Allan Foundation are considered final and non-refundable. As a nonprofit organization, funds are used immediately to support our programs, outreach, and awareness efforts. However, if you believe a donation was made in error or if there are extenuating circumstances, please contact us within 7 days of the transaction, and we will review your request on a case-by-case basis.

📧 Contact: [Insert email address]
📞 Phone: [Insert phone number]

2. Event Registration Fees

In the event of a cancellation or rescheduling of a paid event hosted by our foundation, we will offer either a full refund or the option to transfer your registration to a future event. If you are unable to attend and request a refund, please contact us at least 48 hours before the event.

3. Merchandise (If Applicable)

If you purchase merchandise through our store or fundraiser:

• Returns are accepted within 14 days of delivery if the item is defective or incorrect.

• Items must be returned unused, in original condition and packaging.

• Refunds will be issued once the returned item is received and approved.

Return shipping costs are the responsibility of the buyer unless the item was defective or incorrect.

4. Contact for Refund Requests

To request a refund or report an issue, please include the following:

• Full name

• Date of transaction

• Amount donated or paid

• Reason for the request

• Contact information

Email us at: [Insert your email address]